Why Us?

3

Kalmed Dispensary and Kalmed Clinic is the 1st UK online private GP dispensing service and we are fully approved by MHRA (Medicines & Healthcare products Regulatory Agency) and GMC (General Medical Council). With over 25 years experience in dispensing, Dr Lifson, and the Kalmed Dispensary team provide a professional, reliable and cost effective, doctor led solution for private prescriptions.

All medicines are MHRA approved and only obtained from accredited pharmaceutical manufactures via UK leading pharmaceutical wholesalers.

v

FAQs

This FAQ section is where you can find some of the most commonly asked questions here at Kalmed Dispensary. Should there be anything not covered please contact us direct via the contact form (insert form) where we can answer your questions promptly.
Who is Kalmed Dispensary?

Kalmed Dispensary is an online private prescription dispensing service provided by Dr Kyle Lifson of Kalmed Clinic based in Stirling, Scotland.

Why buy from Kalmed Dispensary?

Dr Lifson has over 25 years’ experience as a Dispensing GP/Doctor and is a highly experienced and qualified GMC (UK General Medical Council) registered doctor and member of the UK Dispensing Doctors Association. Kalmed Clinic Dispensary has UK MHRA (Medicines Health and Regulatory Agency) registration and approval to sell prescription only medicines online.

Do you offer a full range of private prescription medication?

Yes, we can quote for most medication although we do not dispense/supply controlled , narcotic (e.g.  tramadol , co-cocdamol ) or any benzodiazepine ( e.g. diazepam) medication

Do I require a prescription?

Yes, a verified prescription is required for this service and we require the original prescription prior to dispatch of your order. However, we can commence your process with a scanned prescription which can be uploaded onto our website. 

Is your delivery service discreet and efficient?
Yes. We exclusively use UPS for all our deliveries which use secure and discreet packaging.
Is my information secure and confidential?

Yes. All information is confidential, all data transfer uses encryption and no data is shared. Please view our Security and Privacy policy.

Where do I send my prescription to?

Prescriptions can be sent to us at: Kalmed Ltd, Springfield House, Laurelhill Business Park, Stirling, FK7 9JQ, UK. 

What about refrigerated items?
We provide a robust cold chain delivery service for all refrigerated medication which will ensure the medication is kept at the required temperature for 72 hours from dispatch.
What are the delivery charges for orders from the Dispensary?
  • UK next day delivery with UPS Direct £8.50
  • EU next day delivery with UPS £35.00
  • US, Canada & Australasia £18.00
  • Cold chain delivery option is £7.50 extra.
Which payment methods are accepted in the online shop?
Payments can be made securely online with PayPal pro and with credit/debit cards or by telephone payments via PayPal.
How long will delivery take?

Your emailed prescription will be processed within 24-48 hours and once a verified prescription is received by post your order will be dispatched with UPS next day delivery for UK and EU and 5-7 days delivery Worldwide.

Do you charge VAT on medication?
We are required legally to charge VAT on all medication dispensed privately as we are a Private (Non-NHS) UK Dispensing Practice. However, our competitive pricing ensures we provide a cost effective and affordable service.
What’s your returns policy?
Please inform us of any incorrect or damaged medications within 24 hours of the date they are received. Should you receive any incorrect or damaged items, kindly contact a member of our team immediately on (01786 463289) or email to returns@kalmeddispensary.co.uk.

Once we receive the medication it will be inspected by our dispensing team and any claims/refunds will be processed accordingly. A member of our team will contact you within 48 hours of receiving the medication to advise you of the outcome.

Once a prescription order has been dispatched from our dispensary we can no longer guarantee the conditions in which the medication has been stored.

Therefore, we are unable to receive and refund any unwanted or un-used prescription medication.

Do I receive an invoice for my order?
You will receive an email confirmation and be able to track delivery with UPS. An invoice will be included with your prescription order.

OUR CLINIC

Kalmed Clinic is a unique private dispensing general practice conveniently located in Stirling.

To book an appointment with Dr Lifson click the button below:

MAKE APPOINTMENT